Retail Operations Manager
1 week ago
Company Overview
We are a leading retailer of tools and equipment, committed to delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support, ensuring that our customers have the best possible shopping experience.
Salary
The anticipated hourly rate for this role is $21.50, depending on location, skills, and experience. A monthly bonus opportunity is also available.
Job Description
This is an exciting opportunity to lead a high-performing team in a retail environment. Recent leadership experience and a passion for retail are essential requirements for success in this role.
Key Responsibilities
- Ensure and model professional customer service
- Maintain a safe, clean, and organized store
- Cross-train in all areas of store operations, including stocking/sales associate duties
- Lead, coach, and develop others
- Serve as Leader on Duty as scheduled
Required Skills and Qualifications
To be successful in this role, you must:
- Be at least 18 years old
- Hold 1 year of experience in a retail leadership role
- Have excellent communication skills, able to effectively communicate with customers and associates
- Be physically able to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift
- Have the ability to safely climb up/down a ladder and operate a forklift (certification will be provided)
- Have open availability, including evenings, weekends, and holidays, with adherence to attendance policy
Benefits
We offer a comprehensive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan with company match. You will also enjoy paid time off, sick time, and holidays, as well as respectful schedules during operating hours of 6am-10pm.
Others
We are a people-first culture, proud of our respectful scheduling, paid time off, bonus opportunity, associate discounts, and company-matched 401(K). Our employees enjoy additional benefits, including HAS, discounted gym membership, EAP, and more. We close on Thanksgiving, Christmas, and Easter, and offer clear paths to promotion and continuous leadership development.
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