Retail Sales Associate

3 weeks ago

San Jose, California, United States Verizon Full time
About the Role

We are seeking a highly motivated and results-driven Retail Sales Associate to join our team at Verizon. As a Retail Sales Associate, you will be responsible for generating retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.

Key Responsibilities
  • Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
What We're Looking For

We are looking for a highly motivated and results-driven individual who has:

  • A high school diploma or GED.
  • One or more years of work experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
What We Offer

We offer a comprehensive benefits package, including:

  • Best in class medical, dental, and vision.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024).
  • $2,500 stock grant per year, part of Verizon's Stock Together award program.
  • Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives.
  • Five weeks of paid time off (vacation, holidays, personal days).
  • 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off).
  • Up to $8K per year in tuition assistance.
  • Discounts up to 50% off on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.

We are an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

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