Claims Service Representative

3 weeks ago


Belen, New Mexico, United States American Automobile Association Full time
Claims Service Representative

We are seeking a highly skilled Claims Service Representative to join our team at the American Automobile Association. As a Claims Service Representative, you will be responsible for adjusting insurance claims, providing legendary customer service to our insured members, and interpreting policy and identifying coverage.

Key Responsibilities:
  • Adjust insurance claims in a timely and efficient manner
  • Provide exceptional customer service to our insured members
  • Interpret policy and identify coverage to ensure accurate claims processing
  • Assess claims and negotiate settlement
  • Train on claims processing procedures and systems
  • Attend a 6-week training program on insurance claims handling
Requirements:
  • Bachelor's degree preferred or equivalent combination of education and experience
  • No prior claims experience required
  • Proficiency with Microsoft Office
  • Strong organizational skills
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Ability to work independently and adjust to change
  • Available to work a majority of weekends
Benefits:
  • Competitive starting pay of $30.83 per hour
  • Eligibility to participate in our incentive program based on team and individual performance
  • Remarkable benefits package, including health coverage, 401(K) saving plan, tuition assistance, and more

The American Automobile Association is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.



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