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Automotive Service Center Supervisor

2 months ago

Danville, California, United States Chevron Full time
Position Overview:
At Chevron Stations Inc (CSI), we specialize in providing fuel and convenience products at our retail locations.

We seek dedicated individuals who prioritize safety, thrive in a collaborative environment, and maintain a positive attitude.

The ideal candidates are self-driven, reliable, and capable of working efficiently and safely in a dynamic setting while ensuring complete customer satisfaction.


Key Responsibilities:
The Automotive Service Center Supervisor oversees the daily operations and business management of the service site to meet established objectives.
Core Duties:
  • Directs daily tasks for all team members, including service operations, cleaning, and customer interactions.
  • Collaborates with the sales team to set and achieve daily, monthly, and annual revenue targets for memberships and service performance indicators.
  • Reviews budgetary goals to pinpoint areas needing attention and enhancement.
  • Ensures compliance with relevant laws, regulations, and company standards.
  • Implements rigorous cleaning and maintenance protocols.
Supervisory Duties:
  • Manages a team of 6-8 Customer Service Associates (CSA).
  • Executes supervisory responsibilities in alignment with organizational policies.
  • Responsibilities include recruiting, training, and evaluating staff; assigning tasks; assessing performance; and addressing employee concerns.
  • Adheres to all safety protocols and promotes Chevron Way values and diversity initiatives.

Required Skills and Experience:
  • Proven ability to inspire and guide team members with confidence in operational processes and objectives.
  • Excellent written, verbal, and interpersonal communication skills, with a strong ability to listen and convey information effectively.
  • Experience in retail or hospitality management is preferred.
  • Possession of a valid driver's license, a clean driving record, and active liability insurance.
  • Consistently exemplifies Chevron Way values and leadership behaviors.
Physical Requirements:
  • Occasional bending, twisting, and lifting of materials weighing at least 20 lbs.
  • Periodic travel may be required, either by car or air.
  • Ability to stand for extended periods during on-the-job training.
  • Proficient in operating a telephone, computer keyboard, and other office equipment.
  • Safely operates a motor vehicle.
Travel Expectations:
  • Occasional work and travel outside of standard hours and designated areas.
Compensation and Benefits:
  • Full-time and part-time shifts available.
  • Competitive weekly pay with direct deposit.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Management bonus program.
  • Loyalty service time program.

Compensation Range:
$36.00 per hour. Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, national origin, age, disability, military status, or any other status protected by law. We are committed to providing reasonable accommodations for qualified individuals with disabilities.