**Lead Massage Therapist Manager**

2 weeks ago


Arlington, Virginia, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and experienced Spa Operations Manager to join our team at Massage Envy. As a key member of our management team, you will be responsible for leading our team of massage therapists and ensuring that our clients receive exceptional service and care.

Key Responsibilities:

  • Lead and Manage the Spa Team: Supervise and motivate a team of massage therapists to deliver exceptional service and meet sales targets.
  • Operational Management: Oversee all operational aspects of the spa, including managing memberships, promoting retail sales, and ensuring compliance with all laws and regulations.
  • Customer Service: Effectively resolve customer complaints and maintain a safe and therapeutic environment for all clients.
  • Training and Development: Provide ongoing training and coaching to team members to improve their skills and knowledge.
  • Business Growth: Analyze business performance and set goals to drive growth and increase revenue.

What We Offer:

  • Competitive Salary: $43,520/YR - $54,900/YR
  • Benefits Package: Medical insurance, dental and vision plans, paid time off, and an Employee Assistance Program.
  • Opportunities for Growth: Leadership training and development to help you succeed in your career.

Requirements:

  • Management Experience: Proven experience in a management role, preferably in a personal service environment such as a spa, salon, or gym.
  • Leadership Skills: Ability to build relationships, motivate and coach a team, and create a positive work culture.
  • Communication Skills: Excellent communication and interpersonal skills to effectively resolve customer complaints and manage the spa team.

Join Our Team:

We are a dynamic and supportive team that is passionate about delivering exceptional service and care to our clients. If you are a motivated and experienced leader who is looking for a new challenge, we would love to hear from you.


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