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Laboratory Support Coordinator

1 month ago

Ludington, Michigan, United States Corewell Health Full time
Job Summary

As a Laboratory Support Coordinator, you will play a critical role in ensuring the smooth operation of our laboratory support areas. Your exceptional communication skills and ability to create a positive experience for every contact will be essential in achieving our performance indicators and upholding our corporate values.

Key Responsibilities
  • Coordinate all support area needs for the laboratory, including Lab/Path Assistant functions.
  • Establish service priorities, work routines, and workflow patterns to ensure prompt and efficient delivery of services.
  • Communicate and collaborate with support staff, management, and healthcare teams to facilitate continuity and coordination of services.
  • Facilitate quality monitoring activities and coordinate all scheduling, including payroll editing.
  • Provide technical explanations and interpretations to patients and healthcare professionals as needed.
Requirements
  • High School Diploma or equivalent required; Associate's Degree in a healthcare-related field preferred.
  • 3 years of relevant experience in laboratory support services, customer service, or a related field.
  • Clinical Laboratory Assistant (CLA) certification from the American Society for Clinical Pathology (ASCP) preferred.
Work Environment

This role requires frequent sitting, standing, and walking, as well as occasional forward bending and trunk rotation. You will be required to handle specimens and equipment, and may be required to work at multiple sites during a given shift.