Guest Experience Coordinator

2 weeks ago


Annapolis, Maryland, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time
Job Title: Guest Experience CoordinatorCompensation:$55,000 - $70,000 per yearJob Summary:

We are seeking an experienced Guest Experience Coordinator to join our team at the AAWDC. As a critical member of our front office staff, you will be responsible for delivering exceptional guest experiences, ensuring our customers feel valued and appreciated throughout their stay.

Key Responsibilities include greeting guests, reviewing arrival lists, preparing welcome amenities, and escorting VIPs to their rooms. You will also be responsible for answering the telephone within three rings, handling guest PII data, and resolving guest complaints in a professional manner.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are passionate about delivering exceptional customer service and creating unforgettable guest experiences, we encourage you to apply for this exciting opportunity.



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