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Restaurant Team Member

2 months ago

Wichita Falls, Texas, United States Vibe Restaurants Full time
Job Summary:

The Restaurant Team Member works productively as part of the restaurant team and performs their job responsibilities in such a way that all the products they make are of high quality and customers they serve are satisfied.

Key Responsibilities:
  1. Serve Customers: Provide exceptional customer service according to the Vibe Restaurants Customer Service Standards, ensuring that every customer has a positive experience.
  2. Prepare High-Quality Products: Consistently prepare high-quality products by following Vibe Restaurants recipes, specifications, and procedures as described in the training materials and as shown on the station job helpers.
  3. Display the Proper Image: Display the proper image as outlined in the Vibe Restaurants Orientation and Training Handbook and/or as directed by the management staff.
  4. Clean and Organize Work Stations: Clean and organize work stations and other assigned areas to help maintain the standards for restaurant image as outlined in the Vibe Restaurants Orientation and Training Handbook and/or as directed by the management staff.
  5. Practice Safety and Security Procedures: Practice safety and security procedures as defined in the Vibe Restaurants Colleague Orientation and Training Handbook and/or as directed by the management staff, and by government agencies.
  6. Follow Company Policies: Follow Vibe Restaurants' policies, procedures, and standards of conduct as outlined in the Vibe Restaurants Orientation and Training Handbook and/or as directed by management.
Nature and Scope:

The Restaurant Team Member receives direction from the restaurant management team and Vibe Restaurants training materials to effectively perform their job. Restaurant Team Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders. All Restaurant Team Members must be proficient at each of the P.P.P.S. stations and be able to work at different stations at any given time.

Restaurant Team Members need to work in cooperation with other Restaurant Team Members and management to achieve restaurant goals. Due to the nature of our business, Restaurant Team Members will be scheduled according to our business needs and therefore no guarantee of hours can be made. This position requires physical work such as; lifting, squatting, and standing up for long periods of time on any given day.

Please discuss the job responsibilities with your manager. He/She will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

Task Analysis:

Due to the active role the Restaurant Team Member plays, this position requires physical work such as:

  • The ability to lift and move up to 55 pounds.
  • The ability to reach and move items from as high as six feet and as low as six inches off the ground.
  • The ability to control and utilize equipment safely and correctly; i.e. the sheeter machine, vertical cutting mixer (must be 18 years or over), the sauce ladle, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can opener, pastry brush, scales, microwave, etc.
  • The ability to 'Shakerboard' by working outside holding a sign (must be 18 years or over).
  • The ability to apply pressure to cut through and to clean products.
  • The ability to count, separate and weight all types of food products and inventory items.
  • The ability to communicate to customers and co-workers (i.e., reading, speaking, hearing, writing).
  • The ability to understand direction, instructions and product specifications.
  • The ability to process and complete customer orders.
Qualifications:
  1. A Vibe Restaurants Colleague must be at least 16 years of age.
  2. Dependable, hard working and the ability to handle pressure situations and stress.
  3. Excellent communication and interpersonal skills and the ability to express a positive attitude towards others.
  4. The ability to understand and follow directions and instructions.
  5. The ability to perform the essential functions of the job.
  6. Previous retail or customer contact experience preferred.
  7. The US Department of Justice (INS Division) requires that each Colleague provide documentation that proves their eligibility to work in the United States.