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Customer Service Representative

2 months ago

Warren, Michigan, United States Kroger Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Checker at Kroger. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a safe and clean shopping environment.

Key Responsibilities
  • Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner.
  • Process customer transactions through the Point of Sale (POS) system quickly and accurately, handling various tenders such as cash, credit, and debit.
  • Understand and adhere to company policies and procedures, including cash handling, inventory management, and food safety regulations.
  • Stay current with present, future, and seasonal ads, and promote sales and promotions to customers.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
Requirements
  • Customer service experience preferred.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Effective communication skills and ability to work with a diverse team.
  • Knowledge of basic math and ability to handle cash and make change accurately.
What We Offer

Kroger offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.