Order Fulfillment Representative
7 days ago
We are looking for a highly skilled Order Fulfillment Representative to join our team in DeKalb, IL. This role is perfect for individuals who enjoy problem-solving, are detail-oriented, and thrive in fast-paced environments.
You will be responsible for coordinating with production teams to ensure timely order fulfillment, maintaining accurate customer records, and providing excellent customer service. If you are a motivated individual with a passion for delivering exceptional results, we encourage you to apply.
Key Responsibilities:
- Coordinate with production teams to ensure timely order fulfillment
- Maintain accurate and up-to-date customer records
- Handle customer inquiries via phone, email, or in-person
- Prepare and send quotes to customers, including pricing and project details
- Provide support to sales staff and customers by preparing sample orders and responding to inquiries
Skill Requirements:
- High school diploma or equivalent required
- Two years of experience in an office setting and multi-line phone system preferred
- Bilingual ability (English/Spanish) verbal and written skills preferred
- Proficient in Microsoft Office tools, including Excel, Word, and Outlook
- Professional dress required for front office environment
Compensation: The annual base salary range for this role is $62,560 - $70,380. We offer a comprehensive total rewards package, including benefits and wellbeing programs.
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