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Client Service Representative

1 week ago

Danbury, Connecticut, United States Savings Bank of Danbury Full time

About the Organization

Our Mission

We are a community bank dedicated to providing exceptional customer service and financial solutions. Our team of professionals is committed to helping individuals and businesses achieve their financial goals.

Job Description

The Client Service Representative will be responsible for accurately recording customer transactions, providing outstanding service to customers, and working cohesively with the team to achieve personal and branch goals. The ideal candidate will have strong interpersonal skills, the ability to use mathematics to accurately compute routine transactions, and experience performing clerical activities.

Key Responsibilities
  • Processes a wide variety of customer transactions, including deposits, withdrawals, payments, and other miscellaneous transactions
  • Balances cash drawer daily for both the cash and transaction totals
  • Efficiently and accurately records checks, deposits, withdrawals and other transactions into the computer systems
  • Effectively addresses customer questions, successfully managing periods of heavy traffic at the branch
Requirements
  • High School Diploma or GED
  • Knowledge of banking customer service principles and processes
  • Ability to use mathematics to accurately compute routine transactions
  • Strong interpersonal skills, including verbal communication and listening skills