Loan Servicing Operations Specialist

6 days ago


Coeur d'Alene, Idaho, United States Mountain West Bank Full time
Job Description:
About the Role:
We are seeking a highly motivated and detail-oriented Loan Servicing Consumer Clerk to join our team at Mountain West Bank. As a key member of our corporate Coeur d'Alene office, you will perform routine duties related to booking, assembling, scanning, and verifying the accuracy of consumer and loan documentation. Your responsibilities will include preparing loan documents, servicing, and verifying the servicing of booked loans.

Key Responsibilities:
- Navigate the exciting world of loans with ease
- Transform customer needs into success stories
- Juggle loans with the grace of a Financial Cirque du Soleil performer

The Nitty-Gritty:
- Attention to detail is a vital component to everything in banking
- Ability to learn while having fun
- Customer service skills that would make your grandma proud

Perks That'll Make Your Wallet Happy:
- Competitive salary ($17.10 per hour) based on relevant experience and geographic location
- Health benefits that'll keep you fit as a fiddle
- 401(k) matching (we care about your future as much as you do)
- Professional development opportunities (never stop growing)

About You:
- REQUIRED QUALIFICATIONS/EXPERIENCE: High school diploma or equivalent; 1 or more years of experience in an office environment; knowledge of banking policies and procedures; ability to multi-task and handle complex tasks efficiently; strong organizational skills; attention to detail; ability to work in strict timeframes and meet deadlines; excellent customer service skills; good knowledge of basic office equipment; working knowledge of Word and Excel
- WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise


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