Contact Center Performance Improvement Specialist

Job OverviewDH Pace Company, Inc. is a leading distributor of door and door-related products and commercial security solutions. We are seeking an experienced Contact Center Quality Manager to lead our quality monitoring, quality assurance, customer experience (CX), and knowledge management initiatives across our nationwide contact centers.This role requires...

DH Pace Company, Inc. is seeking a dedicated Call Center Performance Enhancement Specialist to join our team in Olathe, KS. This individual will be responsible for designing, delivering, and overseeing training programs that enhance the performance of our customer service teams across multiple locations. The estimated annual salary for this position is...

**Job Description:**We are seeking a highly skilled Customer Service Representative to join our Contact Center team in Olathe, Kansas. As a key member of our team, you will be responsible for providing exceptional support to residential and commercial customers, accurately processing service and installation tickets, and collaborating with internal teams to...

Job OverviewWe are seeking a highly skilled Contact Center Operations Support Analyst to join our team in Olathe, KS.This role is responsible for optimizing the Company's Contact Center operations by leveraging expertise in Workforce Management, Reporting and Analytics, and Knowledge Management.Forecast & Schedule: Manage labor resources to ensure seamless...

About the JobWe are looking for a skilled Contact Center Supervisor to lead our customer service team in Olathe, KS. The successful candidate will have a proven track record of managing teams, developing employees, and driving business results.Job Description:Manage and develop a team of customer service representatives to achieve high levels of customer...

About Our CompanyDH Pace Company, Inc. has been a trusted leader in the distribution, construction, and service industries for over 95 years.We offer a comprehensive benefits package, including medical, dental, and vision options, paid time off, and 401k retirement plan with an employer match.Your ResponsibilitiesSchedule and process service tickets for...

Unlock Your Potential as a Behavioral Health Quality Specialist RN at Research Medical CenterWe are seeking a highly skilled and dedicated Behavioral Health Quality Specialist RN to join our team at Research Medical Center. As a key member of our quality improvement team, you will play a crucial role in ensuring the highest standards of patient care and...

Key ResponsibilitiesThe Contact Center Operations Support Analyst will be responsible for:Creating and maintaining accurate forecasts and schedules to optimize labor resource allocation.Designing and implementing custom dashboards to track key performance indicators (KPIs) and support data-driven decision-making.Collaborating with cross-functional teams to...

Job OverviewWe are seeking a skilled Registered Nurse to join our team as a Gynecologic Oncology Nurse Specialist at Research Medical Center, part of HCA Midwest Health.About the Role:This is a full-time opportunity for a compassionate and detail-oriented nurse to work in our gynecologic oncology unit. The successful candidate will be responsible for...

**Job Title:** Bell Center Event Support Specialist**Location:** Kansas - Olathe, KS**Estimated Salary:** $12-$15 per hourWe are seeking a skilled and flexible student worker to join our team at the Bell Cultural Events Center. As an event support specialist, you will play a key role in ensuring the success of events and...

The estimated annual salary for this position is around $60,000-$80,000 depending on experience, and it's a full-time opportunity based in Olathe, KS.This role plays a crucial part in enhancing the performance of our customer service teams across multiple locations through designing, delivering, and overseeing training programs.

About Research Medical CenterResearch Medical Center is a leading healthcare provider in Kansas City, offering a wide range of medical and health clinic services. Our hospital has 585+ beds and provides emergency room care, trauma center services, and specialty care areas including a Chest Pain Center, Level I Trauma Center, and Primary Stroke Center.Job...

Job SummaryWe are seeking a qualified Center Based Educational Support Specialist to join our team at Olathe Public Schools. This is an exciting opportunity for individuals who are passionate about providing exceptional support to students with special needs.About the RoleThis position is responsible for assisting in the supervision, care, and instruction of...

About the RoleWe are seeking an experienced Medical Imaging Specialist II PRN to join our team at Research Medical Center. This role will be responsible for performing sonography procedures, including routine and interventional sonograms, as well as biopsies, under the direction of a Radiologist.

Welcome to Research Medical Center, a leading healthcare provider in Kansas City. As a Licensed Practical Nurse (LPN) Float Pool Specialist, you will play a vital role in delivering high-quality patient care across our various departments.Job SummaryThe LPN Float Pool Specialist is responsible for providing direct, evidence-based care to patients under the...

We offer a competitive salary of $95,000 per year.Research Medical Center, part of HCA Healthcare, is seeking a skilled and compassionate Registered Nurse to join our Cardiac Care team. As a Heart Care Specialist, you will play a vital role in the care and recovery of patients with cardiac conditions.Our hospital offers a comprehensive benefits package,...

Estimated salary: $80,000 - $120,000 per year.About Research Medical CenterWe are a leading healthcare provider dedicated to delivering high-quality patient care and improving the health of our communities. Our 585+ bed hospital offers a range of medical and health clinic services, including women's services, emergency room, trauma center, stroke center, and...

At Research Medical Center, we're dedicated to providing exceptional patient care and improving outcomes. As a Registered Nurse RN Cardiac Care, you'll be part of a multidisciplinary team that coordinates and delivers high-quality patient-centered care.About the RoleThis role requires a registered nurse with experience in cardiac care. You'll assist with...

Job SummaryWe are seeking a highly skilled Orthopedic Neuroscience Trauma Nurse Specialist to join our team at Research Medical Center.About the RoleThis is a full-time opportunity for a dedicated and compassionate Registered Nurse to provide clinical expertise in adult patient populations with medical, surgical, or neurologic conditions.Clinical...

Job SummaryWe are seeking a highly skilled Registered Nurse RN Neuro PCU to join our team at Research Medical Center. As a Neurological Care Specialist, you will play a vital role in providing comprehensive care and treatment to patients with neurological conditions.About the UnitThe Stroke/Brain unit is a 16-bed unit dedicated to treating patients with...