Customer Service Team Lead

4 days ago


O'Fallon, Missouri, United States Arby's - North O'Fallon Full time

As a Customer Service Team Lead at Flynn Arby's, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to oversee customer service operations, ensuring that every guest has a positive experience. You will also be responsible for managing inventory levels, reducing waste, and improving efficiency.

Key Responsibilities:
  • Oversee customer service operations, ensuring excellent service standards are met
  • Train and develop team members to ensure consistent delivery of exceptional service
  • Achieve financial targets by implementing sales strategies and managing inventory levels
Requirements:
  • Minimum 2 years of experience in a supervisory role in the Food/Hospitality industry
  • Proven ability to lead a team and deliver exceptional customer service
  • Excellent communication and interpersonal skills

The estimated salary for this role is $62,500 - $82,000 per year, based on location and experience.


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