Customer Experience Specialist

3 weeks ago


Strongsville, Ohio, United States Express Full time
About the Job
As a Sales Associate at Express, you will have the opportunity to work in a fast-paced and dynamic retail environment. You will be responsible for delivering exceptional customer experiences, driving sales growth, and embodying the brand's values.

Key Responsibilities
  • Maintain a clean and organized store environment, ensuring a safe and inviting space for customers.
  • Foster strong relationships with customers, providing personalized service and exceeding their expectations.
  • Process transactions efficiently and accurately, minimizing wait times.
  • Participate in visual merchandising efforts to create engaging displays and drive sales.
  • Contribute to a positive store culture, supporting colleagues and upholding the brand's values.

Requirements
  • High school diploma or equivalent required; previous retail experience preferred.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Basic math skills and accuracy when handling cash and operating a register.

Salary and Benefits
We offer a competitive salary range of $ 15.50 - 18.00 per hour, depending on location and experience. In addition to your hourly wage, you can expect to receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and opportunities for professional development. We also offer a merchandise discount and access to our Learn & Earn incentive program.

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