Financial Services Coordinator

4 weeks ago


New York, New York, United States Medix Full time
{"Job Title": "Financial Counselor", "Job Summary": "At Medix, we are seeking a skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in assisting patients with understanding their financial responsibilities related to medical services. Your expertise will guide patients through the complexities of insurance, billing, and payment options while ensuring a compassionate and supportive approach.", "Responsibilities": "
  • Streamline the Medicaid enrollment process by learning and honing your skills with our software.
  • Connect with patients who present to the hospital to complete their enrollment, get them registered in the system, complete their intake survey, etc.
  • Provide exceptional customer service.
  • Be comfortable working with and using technology.
  • Offer financial guidance to patients, providing clear and accurate information regarding their financial obligations, including insurance coverage, deductibles, co-pays, and out-of-pocket expenses.
  • Navigate insurance benefits with patients, verifying coverage and resolving any issues with claims or denials.
  • Develop personalized payment plans for patients, including options for financial assistance, sliding scale fees, or payment arrangements.
  • Support patients with billing, reviewing and explaining patient bills, identifying discrepancies, and working with billing departments to correct errors.
  • Evaluate patients' eligibility for financial assistance programs, such as charity care or government aid, and help them complete necessary applications.
  • Educate patients about financial options and resources, including government programs, grants, and community resources.
  • Maintain accurate and confidential patient financial records and documentation.
", "Requirements": "
  • 3-5 years of enrollment experience.
  • Bilingual (English/Spanish).
", "Company": "Medix"}
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