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Apparatus Room Bartender

2 months ago

Detroit, Michigan, United States Aparium Hotel Group Full time
About the Role

We are seeking a highly skilled and experienced Apparatus Room Bartender to join our team at Aparium Hotel Group. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional guest experiences and providing top-notch service in a fast-paced and dynamic environment.

Key Responsibilities
  • Uphold and model the company's principles of People, Place and Character by being proud of who you are, where you come from and who we serve at our hotel
  • Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better
  • Be a storyteller of the history of Haya hotel and share our translocal hospitality efforts about our local collaborators and partners
  • Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
  • Assist in all aspects of the F&B guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked, and executing on requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary
  • Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships
  • Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly, and legally and utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases; and creating lasting impressions on all guests
  • Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally; and of course, accurately account for all monetary transactions during your shift
  • Share your extensive knowledge of the beverage world with your guests, using your product knowledge to enhance guest experiences with add-ons; and demonstrate basic culinary terms and strive to know more through constant study of your craft
  • Observe conditions of all physical facilities and relay any challenges to the Food and Beverage leadership team to make corrections and improvements as needed
  • Communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
  • Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar, Cafe, In-Room Dining, Pool, and Restaurants
Requirements
  • Passion for the People, Place and Culture of our community, love of restaurants and guest service also required. Minimum of two (2) years experience as a bartender in either a free-standing or hotel restaurant or bar.
  • (TiPS) Alcohol service certification and ServSafe Certificate of Completion, or ability to obtain such within 30 days of hire
  • Continuous standing and walking and negotiating wet tile floor and steps
  • Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
  • Standing and walking is continuous for 4-5 hours at a time
  • Lifting and carrying 30 lb. tray, crate or box is occasional
  • Negotiating varied floor surfaces is continuous
  • Carrying over shoulder is occasional
  • Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
  • Excellent sight and balance needed for negotiating varied floor surfaces
  • Handling lighted candles, and handling hot fluids (coffee and tea)
  • Ability to lift, balance and carry up to 25 lbs. to transport beverage goods inventory, equipment, etc.
  • Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport beverage inventory, equipment, etc.
  • Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and inclusive company culture

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced bartender looking for a new challenge, please submit your application.