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Transportation Operations Supervisor

2 months ago


Dallas, Texas, United States Transdev Full time

We are seeking a Transportation Operations Supervisor to join our team. This role is essential for ensuring the smooth execution of daily transit operations. The Supervisor will oversee route compliance with safety protocols and provide guidance to bus operators.

What we offer:

  • Competitive pay ranging from $21 to $22 per hour
  • Significant opportunities for career growth within a well-established organization
  • A comprehensive benefits package, including paid holidays, vacation, medical, vision, dental coverage, and a 401(k) savings plan

Key Responsibilities:

  • Communicate job expectations and responsibilities to drivers.
  • Manage daily scheduling, counseling, and performance evaluations for local management.
  • Conduct on-site accident investigations and assist drivers in completing necessary reports.
  • Design and implement driver training and safety programs; onboard new drivers and provide retraining as needed.
  • Monitor drivers during operations, addressing safety concerns in real-time while documenting any violations.
  • Act as a liaison between drivers and clients, addressing customer service issues effectively.
  • Assess and monitor driver safety and performance, ensuring compliance with legal and labor policies.
  • Support the Safety Manager with compliance related to drug testing and recordkeeping.
  • Assist with dispatching, driving, interviewing, and various clerical tasks as required.
  • Meet all driver qualifications at the location.
  • Maintain a valid CDL to operate vehicles and drive routes as necessary.
  • Perform additional duties as assigned.

Minimum Qualifications:

  • High School Diploma or GED
  • Experience supervising hourly employees, with a preference for 2-3 years in transit supervision
  • Proficient in computer applications, including Word, Excel, and PowerPoint
  • Basic understanding of vehicle mechanical processes and maintenance
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Excellent communication skills, both verbal and written, with the ability to interact with various stakeholders
  • Experience in human resources and training
  • Willingness to work extended hours, including weekends
  • Consistent attendance and punctuality
  • Possess a reliable vehicle for travel within the service area

Essential Job Functions:

  • Ability to hear, speak, and see effectively
  • Manual dexterity for handling paperwork
  • Physical capability to perform inspections, including bending, stooping, and standing
  • Adaptability to various environmental conditions
  • Ability to write clear and coherent reports

Transdev is a leading private sector operator of diverse passenger transit modes in North America, offering bus, rail, paratransit, and shuttle services. We manage numerous transportation contracts for cities, transit authorities, and airports, delivering safe, sustainable, and innovative mobility solutions. Our mission is to enhance public transportation, improve quality of life, and contribute to a more sustainable environment.