Transportation Operations Manager
1 month ago
Job Summary:
The Transportation Supervisor is responsible for managing fleet operations at the plant level. This includes direct control and oversight for inbound and outbound freight cost, asset management, fleet safety compliance, driver dispatch, and ensuring service levels meet or exceed customer requirements.
The Transportation Supervisor will actively support all plant, regional, and corporate logistics initiatives. They will work closely with the Manager of Regional Fleet, Director of Manufacturing, and the Sealy Assembly Plant team to ensure seamless operations.
Key Responsibilities:
- Manage day-to-day fleet operations, including freight cost management, asset utilization, and vehicle maintenance.
- Ensure equipment and driver performance standards meet company specifications and expectations.
- Oversee driver dispatch, including the preparation and distribution of driver dispatch sheets.
- Manage the process of using logistics software for daily management, including reconciliation of actual vs. planned miles and driver fuel receipts.
- Measure and report daily/weekly/monthly KPI performance results.
- Manage and maintain driver payroll, comparing actual to planned miles and ensuring compliance with labor agreements.
- Maximize fleet efficiencies through proper planning and execution of logistics strategies, ensuring a safe and compliant fleet.
Fleet Safety:
- Oversee the monitoring process for hours of service daily and enforce company policy corrective action procedures for non-compliance.
- Maintain a safe and compliant fleet through strict adherence to all company fleet safety policies.
- Administer a minimum of four driver safety meetings per year.
- Develop and maintain a "safety first" culture with respect to all aspects of fleet management.
Customer Service:
- Accountable for interaction with customers regarding outbound delivery status.
- Ensure internal and external customer satisfaction in all areas of delivery service.
- Provide constant communication of service issues to appropriate personnel and departments.
- Oversee and ensure all customer delivery and pick-up requirements meet customer standards.
- Monitor, report, and manage delivery on-time performance standards as established.
Administration/Other:
- Assist Director of Manufacturing and plant finance with logistics budget preparation.
- Assist Director of Manufacturing with policy and deployment gap analysis.
- Facilitate, manage, and support all internal reporting requirements.
- Represent Tempur Sealy in a positive manner to customers, suppliers, lease vendors, brokers, and all business contacts.
- Responsible for driver selection, retention, and corrective action.
- Manage the process of reconciling delivery/backhaul documents and entering backhaul data daily into Backhaul Tracker.
- Maintain positive and encouraging working relations with all drivers.
- Manage the coordination of all backhaul-related proof of delivery documents weekly with plant accountant.
Requirements:
- Education/experience: Bachelor's degree or 5 years of transportation/logistics management experience.
- Working knowledge of Microsoft Software Programs (Word, Excel, Access, etc.).
- Strong knowledge of FMCSA regulations.
- Experience managing CDL-A drivers.
- Prior P&L responsibility.
- The ability to collaborate with cross-functional teams.
- Strong oral and written skills.
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