Director of Rooms

1 week ago


Tuscaloosa, Alabama, United States Valor Hospitality Full time
Director of Rooms Job Description

Embassy Suites Tuscaloosa Alabama Downtown is seeking an experienced Director of Rooms to lead our hotel's Guest Services, Housekeeping, and Engineering teams. As a key member of our management team, you will be responsible for ensuring a superior service and product to our guests, while maintaining a positive and safe environment for all associates.

Key Responsibilities:
  • Direct and manage the Guest Services, Housekeeping, and Engineering teams to ensure exceptional guest relations and a quality environment.
  • Develop and implement business and financial plans for hotel operations, including revenue management, labor control, and expense management.
  • Monitor hotel performance and devise actions to ensure the hotel meets financial expectations.
  • Recruit, select, and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction, and Associate retention.
  • Actively participate in community and industry events to facilitate a favorable reputation in the local community and with brand relations.
Requirements:
  • Previous hotel experience in a Management or Supervisor role in Guest Services, Housekeeping, or Engineering is required.
  • Excellent leadership skills and training background.
  • Flexible schedule and ability to work in a fast-paced environment.
  • Hilton property experience is a plus.
Benefits:
  • Competitive salary and daily pay.
  • Team Member Hotel Discount Program.
  • Uniforms provided for most positions.
  • Benefits package including health, dental, vision, life insurance, and other supplemental options.
  • Paid PTO and 401k with employer match.
  • Food and Beverage Discounts and Tuition Reimbursement.

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