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Agile Transformation Lead

2 months ago

Irving, Texas, United States Citigroup Inc Full time
About Citi

Citi, a leading global bank, serves approximately 200 million customer accounts and operates in over 160 countries and jurisdictions.

The company provides a wide range of financial products and services to consumers, corporations, governments, and institutions, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Citi's mission is to create economic value that is systemically responsible and in the best interests of its clients.

The bank's Operations & Technology teams are responsible for delivering technology solutions that support the company's global operations, including keeping the bank safe, managing global resources, and providing technical tools for employees.

Job Summary

The Agile Transformation Lead is a critical role that will guide Citi's technical organization through a multi-year agile transformation.

The successful candidate will work with agile delivery teams and existing Agile Coaches to build proven industry practices and scalable processes for agile product delivery.

The Agile Transformation Lead will also coach delivery teams to enable continuous improvement, provide transparency for agile transformation risks and overall progress to stakeholders, and act as a change agent to reinforce the agile mindset shift.

Responsibilities
  1. Effect change by acting as a guide for agile teams and programs during Citi's multi-year agile transformation.
  2. Partner with stakeholders, existing Agile Coaches, and functional leaders to define and execute strategies for adopting agile ways of working.
  3. Perform hands-on coaching activities for teams and programs, including advising leaders on how to organize, mobilize, and launch agile teams, influencing process execution by guiding product owners and mentoring team members, and driving continuous process improvement strategies.
  4. Understand Citi's risk goals and coach teams to reduce risk through test automation, minimizing technical debt, and increasing quality.
  5. Report on patterns and anti-patterns in intra-team agile dynamics, including identifying patterns for reinforcement and opportunities for team growth, establishing feedback loops, and designing and leading workshops on Lean-Agile values, principles, and practices.
  6. Collaborate with client organizations to adopt sustainable Lean-Agile capabilities and processes.
  7. Coach and mentor more junior colleagues in agile values and principles.
Qualifications
  • 10+ years of experience working in an agile culture with a deep understanding of Scrum, Kanban, and Lean Agile frameworks.
  • 7+ years of experience working in an agile environment as a coach.
  • 7+ years of experience working in an agile environment as a Product Owner or Scrum Master.
  • Demonstrated experience coaching at least 2 agile teams concurrently through a multi-year agile transformation.
  • Experience with large-scale enterprise agile transformation and a deep understanding of agile values and principles.
  • Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with enterprise goals and objectives.
  • Demonstrated experience coaching to common practices to reduce risk with a deep understanding of compliance requirements for a bank.
  • Understanding of the technical enablers of agile delivery and how they operate within an agile organization.
  • Expertise with agile tool suites, including Atlassian, Agility Health Radar, MS Teams, or similar agile management tooling.
  • Experience with agile testing and technical engineering techniques and DevSecOps tools.
Preferred Qualifications
  • A passion for learning new technologies and a desire for personal growth through self-study, formal classes, or on-the-job training.
  • Active leadership in the agile community.
About Citi

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.