Health Club Receptionist
2 months ago
We are seeking a highly motivated and organized Front Desk Associate to join our team at Genesis Health Clubs. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all.
Key Responsibilities:
- Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
- Manage front desk operations, including checking in members, processing payments, and handling customer transactions.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for members and guests.
- Work collaboratively with other team members to achieve business objectives and provide excellent service to members.
- Develop and maintain knowledge of Genesis Health Clubs' products and services, including membership options and promotions.
Requirements:
- Previous front desk experience, preferably in a customer service or hospitality role.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Basic computer skills, including proficiency in point-of-sale systems and membership software.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and member retention.
What We Offer:
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including health insurance, paid time off, and retirement savings.
- The chance to work with a leading health and wellness company, making a positive impact on the lives of our members and the community.
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