Fleet Operations Support Specialist

5 days ago

Las Vegas, Nevada, United States Cox Communications Full time
About the Role

Cox Automotive is seeking a highly motivated and organized Fleet Operations Support Specialist to join our team. As a key member of our fleet operations team, you will play a critical role in ensuring the smooth operation of our fleet management program.

Key Responsibilities
  • Coordinate fleet maintenance, vehicle assignments, documentation, scheduling, tracking, and cost controls.
  • Provide exceptional customer service and collaborate with team members, customers, and outside vendors to ensure timely completion of tasks and maintenance of departmental KPIs.
  • Analyze and manage vehicle information, including assignments, service requests, registration data, repair, and service records, to ensure compliance with state, federal, and other regulations.
  • Work with internal and external customers to resolve escalated service issues and support during catastrophic events.
  • Utilize fleet asset maintenance systems to monitor and track vehicle repairs, communicate and schedule repairs/enhancements with Fleet Services management and location technicians, and monitor vehicle throughput to ensure timeline commitment is met.
Requirements
  • High school diploma/GED and 3 years' experience in a related field, or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience, or 5 years' experience in a related field.
  • Strong proficiency with computers, Microsoft Office programs, and internet-based applications.
  • Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast-paced, high-energy environment.
  • Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed.
  • Ability to maintain accurate records, asset inventories, and create/analyze reports.
  • Strong people skills and the ability to effectively communicate with peers, business partners, and leadership.
  • Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures.
  • Proficient in understanding, analysis, and management of vehicle information to provide recommendations.
  • Works well in a team environment by supporting departmental initiatives and goals.
  • Provide excellent customer service, organizational skills, and communication skills (written and verbal).
  • Ability to sit or stand for prolonged periods of time.
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Travel is isolated to nearby customer locations within assigned region.
  • Must have a valid US state-issued driver's license and the ability to travel within region.
  • Occasional exposure to weather conditions, fumes, and noise.
Preferred Qualifications
  • Associate degree or 5 years fleet experience preferred.
  • Works well in a team environment by supporting departmental initiatives and goals.
  • Knowledge of federal, local, and state laws within region to support compliance of all vehicles-related records.
Benefits

Cox Automotive offers a comprehensive benefits package, including health care insurance, retirement planning, and paid days off. We are an equal employment opportunity employer and welcome applications from diverse candidates.

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