Patient Service Associate
2 days ago
Duke University is seeking a highly organized and detail-oriented Patient Service Associate to join our team. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.
Key Responsibilities- Coordinate and participate in daily clinic preparation, patient identification, patient check-in/check-out, charge posting, cash management, and patient appointment scheduling.
- Provide exceptional customer service, manage message distribution, and coordinate ancillary scheduling and preparation.
- Prepare for clinic visits by reviewing next-day patients and completing next-day preparation activities.
- Enter pre-visit orders, prepare new patient charts, and pick up X-rays, office charts, medical records, reports, petty cash, and collections bags.
- File history sheets, ancillary reports, and other required patient record documentation.
- Return medical records, attach HIPAA/Medicare documents to encounter forms, and check-in patients upon arrival.
- Verify patient demographic data, edit Maestro Care as needed, and accurately identify the appropriate account for patient visits.
- Present and educate patients on required forms, obtain signatures as required by policy and procedure, and complete Maestro Care check-in files.
- Collect and post co-payments and balances on accounts due, imprint patient-specific chart documents, and requisition/transmittal documents.
- Coordinate labs/procedures, maintain private physician office charts, prepare encounter forms, and investigate missing encounter forms.
- Audit encounter forms for completeness and accuracy before batching, and schedule tests and procedures.
- Explain billing to patients according to PRMO credit and collection policies, determine the amount of cash to be collected based on insurance plans, and check-out patients.
- Make return appointments by scheduling patients into the correct appointment type, entering primary care physicians or referring physicians, and scheduling tests and procedures.
- Answer telephones, take and deliver messages to physicians, nurses, and others, and report obtained medical information from patients and referring physicians accurately, completely, and timely.
- Strong verbal and written communication skills.
- Basic PC and data entry skills.
- Knowledge of medical terminology and telephone etiquette.
- Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers, and establish and maintain effective relationships with others.
- Ability to apply specific departmental policies, rules, and regulations relating to verifying patient information, collecting payments, and maintaining records and forms.
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Patient Service Associate
7 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke University. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesPre-Visit Preparation: Review next day patients and...
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Patient Services Coordinator
2 days ago
Durham, North Carolina, United States Actalent Full timeJob SummaryThe Patient Services Associate plays a vital role in providing exceptional patient care and support in a fast-paced, multi-specialty office environment. As a key member of our team, you will be responsible for ensuring a seamless patient experience, from registration to scheduling appointments.Key ResponsibilitiesManage patient registration,...
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Patient Services Coordinator
3 days ago
Durham, North Carolina, United States Actalent Full timeJob SummaryThe Patient Services Associate plays a vital role in providing exceptional support to patients and healthcare professionals in a fast-paced office environment. As a key member of our team, you will be responsible for ensuring seamless patient interactions, maintaining accurate documentation, and efficiently managing a high volume of patient...
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Patient Service Coordinator
3 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...
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Patient Service Coordinator
5 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...
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Patient Service Coordinator
4 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...
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Patient Service Coordinator
7 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleThis position is responsible for coordinating and participating in various duties associated with the daily clinic preparation process, patient identification, patient check-in/check-out, charge posting, cash management, and patient appointment scheduling.Key ResponsibilitiesPrepare for clinic visits by reviewing next day patients and...
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Fluent Spanish Patient Account Associate
2 weeks ago
Durham, North Carolina, United States Grace Federal Solutions LLC Full timeJob OverviewAt Grace Federal Solutions LLC, we value our employees as the cornerstone of our success. Our mission is to cultivate a dynamic healthcare services company that encompasses support services, consulting, project management, information technology, data modernization, and talent acquisition.Key ResponsibilitiesAs a Patient Account Associate, you...
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Patient Financial Services Representative
2 weeks ago
Durham, North Carolina, United States Duke University Health System Full timeJoin Duke University Health System in our mission to provide exceptional care that transforms the lives of patients and their families. Our organization is dedicated to advancing health through compassionate service and innovative solutions.About the Patient Revenue Management OrganizationBecome a part of our fully integrated revenue cycle team, which plays...
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Patient Services Operations Manager
7 days ago
Durham, North Carolina, United States Aramark Full timeJob SummaryAs a Patient Services General Manager at Aramark, you will be responsible for planning, managing, and guiding multiple contracted services for a client, generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.Key ResponsibilitiesLead a team that provides operational expertise in contracted...
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Patient Services Representative
5 days ago
Durham, North Carolina, United States Aramark Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Aramark. As a Patient Services Representative, you will serve as a liaison between patients, the Food and Nutrition Services Department, and Nursing Services.Key ResponsibilitiesDeliver Exceptional Patient Care: Deliver and collect patient trays...
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Culinary Service Associate
1 week ago
Durham, North Carolina, United States VETERANS HEALTH ADMINISTRATION Full timeCulinary Service Associate Role at Veterans Health AdministrationThis Culinary Service Associate role is situated within the Nutrition & Food Service department at the Veterans Health Administration. Open PositionsThis position is available to the general public U.S. Citizens, Nationals, or individuals who owe allegiance to the U.S.Key...
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Culinary Service Associate
2 weeks ago
Durham, North Carolina, United States VETERANS HEALTH ADMINISTRATION Full timeCulinary Service Associate Opportunity at Veterans Health AdministrationThis Culinary Service Associate role is situated within the Nutrition & Food Service department at the Veterans Health Administration. Available Positions This position is accessible to the general public U.S. Citizens, Nationals, or individuals with allegiance to the U.S.Key...
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Patient Services Representative
7 days ago
Durham, North Carolina, United States Aramark Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Aramark. As a Patient Services Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesDeliver and Collect Patient Trays: Ensure that patient trays are delivered and...
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Patient Services Representative
3 days ago
Durham, North Carolina, United States Aramark Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Aramark. As a Patient Services Representative, you will serve as a liaison between patients, the Food and Nutrition Services Department, and Nursing Services.Key ResponsibilitiesDeliver Exceptional Patient CareDeliver and collect patient trays...
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Patient Services Coordinator
3 days ago
Durham, North Carolina, United States Actalent Full timeJob Title: Patient Services CoordinatorJob Summary:The Patient Services Coordinator plays a vital role in ensuring the smooth operation of our multi-specialty office environment. This position is responsible for providing exceptional patient care and support, while maintaining accurate documentation and efficiently managing high-volume patient...
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Patient Services Representative
7 days ago
Durham, North Carolina, United States Aramark Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Aramark. As a Patient Services Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesDeliver and Collect Patient Trays: Ensure that patient trays are delivered and...
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Patient Service Coordinator
6 hours ago
Durham, North Carolina, United States Duke University Full timeJob Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Duke University. As a key member of our healthcare team, you will be responsible for ensuring accurate and complete patient accounts based on departmental protocol, policies, and procedures, as well as compliance with regulatory agencies.Key...
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Culinary Service Associate
2 weeks ago
Durham, North Carolina, United States VETERANS HEALTH ADMINISTRATION Full timeCulinary Service Associate Opportunity at Veterans Health AdministrationThis Culinary Service Associate role is situated within the Nutrition & Food Service department at the Veterans Health Administration. Available PositionsThis position is accessible to the general public U.S. Citizens, Nationals, or individuals who owe allegiance to the U.S.Key...
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Culinary Service Associate
2 weeks ago
Durham, North Carolina, United States VETERANS HEALTH ADMINISTRATION Full timeCulinary Service Associate Opportunity at Veterans Health AdministrationThis Culinary Service Associate role is situated within the Nutrition & Food Service department at the Veterans Health Administration. Available PositionsThis position is accessible to the general public U.S. Citizens, Nationals, or individuals who owe allegiance to the U.S.Key...
