Retail Key Carrier Coordinator

6 days ago


Lutz, Florida, United States HomeGoods Full time
Job Title: Retail Key Carrier Coordinator

At HomeGoods, we're always looking for talented individuals to join our team. As a Retail Key Carrier Coordinator, you'll play a key role in maintaining the store's operations and ensuring a positive customer experience.

Key Responsibilities:
  • Alternate between Coordinator and Key Carrier roles to meet store needs
  • Lead by example, demonstrating exceptional customer service and promoting a culture of honesty and integrity
  • Act as Manager on Duty, adhering to company policy and procedure
  • Ensure store team performs tasks and activities in accordance with store plan, prioritizing as needed
  • Address customer service issues and provide coaching to Associates
  • Maintain accurate Associate coverage in service areas for a positive customer experience
  • Ensure Associates adhere to all operational procedures
  • Communicate effectively with management and Associates, setting and addressing priorities
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Team player with excellent communication and organizational skills
  • Proven problem-solving skills and ability to act quickly under challenging circumstances
  • Knowledge of company standard software, systems, and procedures
  • 1 year retail experience and 6 months leadership experience
Benefits:

As a HomeGoods team member, you'll enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At HomeGoods, we're an equal opportunity employer and welcome applicants from diverse backgrounds. We're committed to creating a workplace where everyone feels valued and respected.



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