Financial Services Representative
1 week ago
We are seeking a highly skilled Financial Services Representative to join our team at Northern Bank. This role is responsible for delivering exceptional customer service and sales support to our clients, while also ensuring that all transactions are completed in accordance with bank policy and regulatory requirements.
Key Responsibilities- Provide personalized banking solutions to meet the needs of our customers
- Process customer transactions in an efficient, accurate and friendly manner
- Open new accounts and access customer accounts to process online and offline transactions and corrections
- Accurately balance cash drawers daily
- Perform day-to-day branch operations including ATM balancing, clearing cash items, adding or removing holds, under dual control will balance and process the vault and bag coin
- Utilize needs-based sales/service techniques to elicit the needs of customers and match those needs to the Bank's available products and services
- Consistently meet or exceed sales goals
- Provide assistance to other branch employees and assist in training new employees. Follow the Bank's policies and regulatory requirements
- 2 years Teller Manager or CSR experience preferred
- Excellent communication, sales and customer service skills
- Basic math skills and the ability to multitask
- Strong computer skills, including Word, Excel, teller and platform bank systems
- Strong customer focus
- High School Degree. Associate degree or higher preferred
- Flexible Schedule. Occasional late nights and Saturdays
Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. We work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals.
Estimated Salary: $45,000 - $60,000 per year-
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