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Customer Service Representative

2 months ago

Brooklyn, New York, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our members, responding to their needs and resolving any issues in a timely and professional manner.
  • Transaction Processing: Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements
  • Basic Math Skills: Possess basic math skills to accurately handle cash and process transactions.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.