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Staff Product Manager
2 months ago
We are seeking a highly skilled Staff Product Manager to lead the development and execution of our Fleet API & Data Services product. As a key member of our team, you will be responsible for defining and driving the product strategy, aligning with business objectives and customer needs.
Key Responsibilities- Define and drive the product strategy and roadmap for the GM Fleet Telemetry APIs
- Lead and collaborate with cross-functional teams to identify, build, and test customer value propositions
- Manage the product lifecycle, including problem identification, ideation, hypotheses, customer and product requirements, unique value proposition, execution, go-to-market, delivery, post-launch review, and refinement
- Conduct market research and customer analysis to understand the needs and pain points of fleet management and rental companies, and translate insights into actionable product requirements
- Collaborate with cross-functional teams to gather requirements, prioritize features, test customer value propositions, and deliver high-quality solutions
- Lead the development and launch of new features, enablers, and enhancements, ensuring seamless integration between 3rd party fleet management businesses and GM back office
- Oversee the implementation of robust security measures and privacy policies to safeguard sensitive data and ensure compliance with cybersecurity standards
- Drive customer engagement and satisfaction through effective communication, support, and continuous product improvement initiatives
- Assess product performance using strong analytical skills to help prioritize creation, enhancement, or termination of offerings, processes, or features
- 5+ years of proven experience as a Product Manager/Product Owner for B2B or B2C software-enabled services, or equivalent
- Bachelor's degree in Computer Science, Engineering, Business, or related field
- Sincere empathy for the customer and a commitment to customer-centric design, with a track record of delivering successful products that meet or exceed customer expectations
- Team player who collaborates well with others, including partners at a global scale
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders
- Experience in defining and implementing security measures, privacy policies, and compliance standards for data protection
- Analytical mindset and data-driven decision-making skills, with the ability to gather and analyze market data, customer feedback, and performance metrics to inform product strategy
- MBA or equivalent experience preferred
- Experience in fleet services/fleet management industry and connected vehicle telemetry is a plus
- Hands-on software development, architecture, or business analysis experience is a plus
- Knowledge and understanding of Electric vehicles and EV infrastructure is a plus
- Understanding of major automotive systems and subsystems
