Staff Product Manager, Firmware Updates
4 weeks ago
As a Staff Product Manager at General Motors, you will be responsible for leading and defining the overall product strategy and execution of firmware updates & programming platform delivery tools across dealerships and manufacturing.
The role includes having oversight of processes, technology, security, compliance, and other critical aspects of the product area, including close collaboration with Over-the-Air (OTA) software delivery.
You will play a critical role in shaping the strategy and development of firmware update mechanisms that ensure our vehicles operate at their highest efficiency and with the latest features.
Key Responsibilities:
- Define and drive the product vision, strategy, and roadmap for the firmware updates platform, ensuring alignment with GM's broader business goals and customer needs.
- Lead and collaborate with a diverse set of stakeholders, including engineering, manufacturing, software development, program management, and dealership teams, to identify customer value propositions and ensure alignment on product goals and priorities.
- Oversee the entire product lifecycle from concept through launch and continuous improvement, developing and managing product requirements, user stories, and functional specifications.
- Work closely with UX/UI designers to create intuitive and compelling user interfaces, and with cross-functional teams to ensure successful product rollouts, including the development of effective training and support materials.
- Conduct market research and competitive analysis to identify opportunities and threats, ensuring that the platform is positioned effectively in the marketplace.
- Provide mentorship and guidance to junior product team members, fostering a culture of excellence, continuous learning, and innovation.
- Define and track key performance indicators (KPIs) and objectives and key results (OKRs) to measure product success, inform future decisions, and drive continuous improvement based on user feedback and market trends.
- Communicate product updates, progress, and plans to stakeholders across the organization, including executives, customers, and partners - ensuring clarity and transparency.
- Ensure that the platform meets industry standards and regulatory requirements related to vehicle firmware, maintaining GM's commitment to quality and safety.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or similar technical field.
- Minimum of 7 years of relevant product management experience, specifically with a focus on updating firmware platforms.
- Excellent communication and interpersonal skills, capable of working with diverse teams and driving consensus to deliver exceptional products that meet customer needs.
- Proven ability to lead cross-functional teams and manage complex product initiatives across engineering, design, sales, finance and/or marketing.
- Must be a strategic thinker with a data-driven approach to decision making and problem solving.
Preferred Qualifications:
- Master's Degree.
- Strong technical acumen with a deep understanding of firmware or software development processes and challenges in the automotive sector.
- Experience with products that are used in automotive dealerships and/or manufacturing facilities.
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