Retail Sales Associate and Customer Experience Specialist

1 day ago


Mount Pleasant, Michigan, United States SourceOrtho Charleston Full time
Job Description

We are seeking a Retail Sales Associate & Customer Experience Specialist to deliver exceptional customer service in our retail locations and through our e-commerce platform. This role will contribute to our goal of enhancing customer satisfaction and driving company revenue.

Key Responsibilities:

  • Customer Experience: Warmly greet customers, provide personalized assistance, clearly explain products and services, and resolve customer complaints.
  • Operations: Assist with receiving, stocking, pricing, and managing merchandise, analyze inventory trends, and support the team with special assignments.

Qualifications:

  • Previous experience in sales, customer service, or a related field.
  • Ability to excel in a fast-paced environment.
  • Strong interpersonal skills and excellent written and verbal communication skills.

We are a locally owned Medical equipment, Fitness, and CBD company. Our primary business channel is E-Commerce. We are a fast-growing company recognized on the INC 5000 list and one of South Carolina's top 20 small businesses.

Our people make us unique, and we strive to support and develop their talents fully. We aim to provide our customers with the highest-quality products to meet their needs. We invest in our products to ensure they are safe and effective, offer practical solutions, and deliver an exceptional customer experience.



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