Customer Service Associate
2 days ago
Imagine yourself in a dynamic and supportive environment where you can make a meaningful impact. As a Customer Service Representative, you will be the face of our company, providing top-notch service and ensuring customer satisfaction.
Key Responsibilities:
- Process customer requests and resolve issues efficiently.
- Respond to customer inquiries via phone, email, and chat, identifying sales opportunities.
- Collaborate with other departments to provide seamless customer experiences.
- Project a professional, enthusiastic, and friendly demeanor at all times.
- Participate in projects and contribute to process improvements.
Requirements:
- Minimum 1-2 years of relevant customer service and/or sales experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in Microsoft Windows and Microsoft Office.
- Strong listening and telephone skills, with the ability to manage stressful situations.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive hourly rate of $18 - $22.
- A flexible scheduling system, including evening and weekend hours.
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