Commercial Tire Sales Specialist

3 weeks ago


Great Falls, Montana, United States Gills Point S Tire & Auto Full time
Job Overview

Gills Point S Tire & Auto is seeking a highly skilled Commercial Sales Advisor to join our dynamic team. As the primary point of contact for retail and commercial customers, you will provide exceptional customer service, communicate effectively with service teams, and possess in-depth knowledge of PLT, agricultural, and OTR commercial truck tires.

Key Responsibilities
  • Provide stellar customer service over the phone and at the front counter, ensuring proactive communication and understanding with customers and service teams.
  • Assist in scheduling work, answering questions, and advising work orders within established guidelines.
  • Start work orders, enter technician notes and parts on orders, review for accuracy and approval before finalizing.
  • Plan and coordinate onsite service calls with service technicians, ensuring timely and efficient service delivery.
  • Communicate with customers on additional needs and obtain necessary approval.
  • Process national account billing in a timely and accurate manner, following up on open items.
  • Assist customers with picking up, dropping off, loading, and unloading equipment.
  • Coordinate transportation for equipment coming and going between the shop, parts houses, and customer sites.
  • Work with delivery drivers and third-party vendors to ensure timely pickup and delivery.
  • Assist in coordinating special promotions and other departmental events.
  • Support onsite and mobile teams as needed and as trained.
Requirements
  • High school diploma required.
  • 3+ years of related commercial advisor experience, with 2+ years retail experience preferred.
  • Proficiency using computers/POS system.
  • Effective communication with customers and team members, building long-term relationships based on trust and integrity.
  • Ability to plan and prioritize work efficiently while upholding excellent quality standards.
  • Superior customer service skills.
  • Clean driver's record and valid driver's license.
What We Offer
  • Stable work hours.
  • Competitive pay.
  • 401(k) savings plan with company match.
  • Paid Time Off.
  • Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days.
  • A great team to work with and a company with upward mobility.
  • $1,500 Signing Bonus, payable after 90 days of hire.


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