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Information Technology Security Specialist

1 month ago

Phoenix, Arizona, United States Tech One IT Full time

Job Title: Information Technology Security Analyst

Job Summary: We are seeking a highly skilled Information Technology Security Analyst to join our team at Tech One IT. The successful candidate will be responsible for providing technical assistance in the areas of Desktop, Help Desk, Security, Unified Communications, Business Solutions, Application Support and Development, Server, Storage and Backup, Network, and GIS (Geographic Information Systems).

Key Responsibilities:

1. Technical Support: Provide technical assistance in the areas of Desktop, Help Desk, Security, Unified Communications, Business Solutions, Application Support and Development, Server, Storage and Backup, Network, and GIS (Geographic Information Systems).

2. Problem Analysis and Troubleshooting: Perform intermediate problem analysis, diagnostics, and troubleshooting in support of designated applications and infrastructure platforms.

3. Communication and Training: Communicate and translate technical information, training, and instructions to ensure understanding across diverse audiences.

4. Application Support and Maintenance: Perform intermediate maintenance on internally written applications and develop intermediate modifications.

5. Network and Security Operations: Perform duties associated with the operation, installation, monitoring, and preventative/restorative maintenance of infrastructure; diagnose problems and perform repairs.

6. Business Solutions and Application Support: Provide primary application support and deploy periodic updates for a Commercial Off-The-Shelf (COTS) application for a limited group of City customers.

Requirements:

1. Education: Any combination of training, education, and experience equivalent to an Associate's Degree in Computer Science or a related field and 6 months of experience in the technical support area of assignment OR a Bachelor's Degree in Computer Science or a related field.

2. Special Requirements: Must possess a valid Class D Arizona Driver's License by hire or promotion date. Due to the safety and/or security sensitive nature of the assignment, individuals in this classification shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures.

Preferred Qualifications: Customer service and teamwork experience is highly desirable. Supervisory experience may be preferred.