Holistic Care Coordinator

1 week ago


AFTON, United States Superior HealthPlan Full time

We're transforming the health of communities, one person at a time. Join us as a holistic care coordinator and make a meaningful impact in the lives of our members.

Role Overview

This role is critical to ensuring the delivery of high-quality, cost-effective care management services to our members. You will work closely with multidisciplinary teams to identify member needs and develop personalized care plans that promote optimal health outcomes.

Key Responsibilities
  • Evaluate the needs of complex members with mental/behavioral health needs and recommend a plan of care for the best outcome.
  • Act as a liaison and member advocate between members, physicians, and facilities/agencies.
  • Support members with primarily mental/behavioral health needs, such as those with major depression, bipolar disorders, schizophrenia, borderline personality disorder, post-traumatic stress disorder, substance use disorder, self-injurious behavior, psychiatric inpatient admissions, etc.
  • Perform frequent home and/or other site visits (once a month or more) to assess member needs and collaborate with resources.
  • Provide education on preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits to long-term care members and their families/caregivers.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with members, families, and healthcare providers. Strong analytical and problem-solving skills are also essential in this role, as you will need to evaluate complex member needs and develop effective care plans.


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