Care Coordination Administrative Specialist
2 weeks ago
Job Overview:
Position: Care Coordination Administrative Specialist
Work Schedule: Monday to Friday, 8 AM - 5 PM
Contract Duration: 4+ months
Role Summary:
The Care Coordination Administrative Specialist plays a vital role in the administration of care management services. This position provides essential non-clinical assistance in assessing and evaluating the needs of members to help them achieve and maintain their optimal health status. The specialist guides members and their families toward appropriate resources that support their care and overall well-being.
This role involves performing basic administrative, clerical, operational, and customer support tasks. The responsibilities typically include routine assignments that follow established patterns.
Decision-Making:
Decisions made in this role are confined to defined parameters regarding work expectations, quality standards, priorities, and timelines. The specialist operates under close supervision and adheres to established policies and guidelines, with limited opportunities for deviation.
Essential Qualifications:
- Fewer than 2 years of experience with Microsoft Office applications, including Word, Outlook, and Excel.
- Experience providing administrative support within the healthcare sector.
- Knowledge of resources related to care and wellness.
- A strong commitment to enhancing consumer experiences within the organization.
Preferred Qualifications:
- Associate's Degree.
- Proven track record of excellent customer service and communication abilities.
- Proficiency in Microsoft Access.
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