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Care Coordination Specialist
2 months ago
The Care Coordination Specialist plays a vital role in the administration of care management processes. This position provides essential non-clinical assistance in assessing and evaluating the needs of members to help them achieve and maintain optimal health. The specialist guides members and their families towards appropriate resources that support their care and overall well-being.
In this role, the Care Coordination Specialist will handle fundamental administrative, clerical, operational, and customer support tasks. The responsibilities typically involve routine and structured assignments.
Decisions made by the Care Coordination Specialist are confined to established parameters regarding work expectations, quality standards, priorities, and timelines. This position operates under close supervision and adheres to defined policies, practices, and guidelines, allowing minimal scope for deviation.
Required Qualifications
- Fewer than 2 years of experience with Microsoft Office, including Word, Outlook, and Excel
- Experience in administrative support within the healthcare sector
- Knowledge of care and wellness resources
- A strong commitment to enhancing consumer experiences within the organization
Preferred Qualifications
- Associate's Degree
- Proven customer service and communication skills
- Proficiency in Microsoft Access