Retail Store Operations Manager

4 weeks ago


Edgewater, New Jersey, United States Chico's FAS, Inc. Full time

About Us

Chico's FAS, Inc. is a leading specialty retailer of private branded, fashion apparel and accessories for women.

We are seeking an experienced Retail Store Operations Manager to join our team in Chico's FAS, Inc.

The estimated salary for this role is $60,000 - $80,000 per year, based on location and experience.

Job Description
  • Job Summary: The Retail Store Operations Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.
  • Main Responsibilities:

Sales and Profitability

  • Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in-store business and sales strategies.
  • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
  • Controls payroll and supply budget.

Operations and Compliance

  • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
  • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

Customer Experience

  • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Talent Management

  • Assists in recruiting, hiring and developing a high-performing team.
  • Supports, implements, and provides follow-up for all training programs, seminars, etc.

Other Duties

  • Perform other related duties as assigned.
Requirements
  • Qualifications: High School diploma or equivalent required; 2+ years of retail management experience preferred.
  • Skills: Excellent communication, verbal, and written skills; able to learn or adapt to technology provided by the company.
  • Physical Requirements: Constant walking/standing; occasional lifting up to 50 lbs.

What We Offer

Chico's FAS, Inc. offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.



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