Customer Service Associate

3 weeks ago


Edgewater, New Jersey, United States Michaels Stores Full time

Job Description

This role involves providing a fast and friendly check-out experience, executing cash handling to standards, engaging customers on the benefits of rewards programs and private label credit cards, and completing enrollments. Additionally, you will assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS), participate in truck un-load, stocking, and planogram (POGs) processes, support shrink and safety programs, and adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Preferred Qualifications

  • Retail and/or cleaning experience preferred

Physical Requirements

Able to work in a public retail store setting, climate-controlled environment, with some stock rooms not being climate-controlled. May require retrieving shopping carts or unloading trucks. Use of standard commercial cleaners and chemicals from cleaning supplies.



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