Customer Service Representative
6 days ago
**Job Title:** Customer Service Representative
**About Us:** Community Trust Bank is a trusted financial institution dedicated to providing exceptional customer service and delivering high-quality banking products. We are currently seeking a skilled Customer Service Representative to join our team.
**Job Summary:
We are looking for a detail-oriented and customer-focused individual to provide top-notch service to our clients. As a Customer Service Representative, you will be responsible for selling bank products and services to customers while maintaining a high standard of customer service.
**Key Responsibilities:*
- Sales and Service: Sell bank products and services to customers, ensuring they receive the best possible experience.
- Cash Handling: Receive and handle deposits accurately and efficiently, cash checks according to established policies, and reconcile cash and transactions to meet teller balancing standards.
- Security and Compliance: Maintain a secure and organized work area, adhere to security policies and procedures, and maintain confidentiality of customer information.
**Requirements:
To succeed in this role, you must have strong math aptitude, excellent PC skills, and effective oral and written communication skills. You should also be able to lift and carry coinage weighing up to 30 pounds and work with minimal supervision.
**Education and Experience:
This role requires a high school diploma or GED, and the ability to learn on the job and through training. Candidates may be subject to a credit check, drug testing, and criminal background check.
**Compensation and Benefits:
We offer a competitive salary of $45,000 per year, based on your level of experience and qualifications. Additionally, you will receive comprehensive benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan with company match.
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