Customer Service Representative

3 days ago


Stony Creek, Virginia, United States TravelCenters of America Full time
TravelCenters of America Job Opportunity

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at TravelCenters of America. This role offers a unique opportunity to work in a fast-paced, dynamic environment where no two travelers are the same.

About Us

At TravelCenters of America, we pride ourselves on providing a convenient, one-stop shopping experience to our customers. Our travel centers serve thousands of people every day, and we're committed to making every guest feel welcome and valued.

Job Summary

In this role, you will be responsible for providing exceptional customer service, ensuring that every traveler has a positive experience with our brand. You will be the face of our company, and your enthusiasm and warmth will make all the difference in creating loyal customers.

Responsibilities:
  • Provide Exceptional Customer Service: Greet each customer with a smile, answer their questions, and resolve any issues promptly and professionally.
  • Serve Food and Beverages: Prepare and serve food and beverages to our guests, ensuring that everything is presented perfectly and meets our high standards.
  • Process Transactions: Accurately process transactions using our point-of-sale system, maintaining a clean and organized workspace at all times.
  • Maintain a Clean Environment: Keep the restaurant area clean and tidy, restocking supplies and equipment as needed.
Requirements:

To succeed in this role, you should possess:

  • A friendly and approachable demeanor, with excellent communication skills.
  • The ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Basic computer knowledge, including proficiency in our point-of-sale system.
  • Previous experience in the food service industry, preferably in a quick-service restaurant setting.
Benefits:

We offer a competitive salary and a range of benefits, including:

  • Medical, Dental, and Vision Insurance: Comprehensive coverage to protect your health and well-being.
  • 401(k) Plan: A retirement savings plan with a company match.
  • Vacation Time: Take time off to relax and recharge.
  • Tuition Reimbursement: Pursue further education or training to enhance your career.
What We Offer:

As a Customer Service Representative at TravelCenters of America, you'll enjoy:

  • A fun and dynamic work environment, with opportunities to grow and develop your skills.
  • A competitive salary, ranging from $14.00 to $15.00 per hour, depending on experience and qualifications.
  • The chance to work with a diverse group of colleagues, sharing ideas and learning from each other.

Join our team today and become part of a community that values individuality and celebrates diversity. Apply now to take the first step towards a rewarding career with TravelCenters of America.



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