Automotive Service Advisor

4 weeks ago


San Antonio, Texas, United States Kahlig Auto Group Full time
Job Overview

We are seeking a highly skilled Service Advisor to join our team at Kahlig Auto Group. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Provide personalized service to customers, addressing their needs and concerns in a professional and courteous manner
  • Communicate effectively with service technicians to ensure accurate repair estimates and timely completion of repairs
  • Upsell additional services to customers, using a consultative approach to meet their needs
  • Review and explain repair estimates with customers, ensuring transparency and clarity
  • Maintain a high level of customer satisfaction, adhering to dealership standards and CSI scores

Requirements:

  • 2+ years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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