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Retail Order Fulfillment Specialist

2 months ago

Malden, Massachusetts, United States Reily Foods Company Full time
Job Title: Retail Order Fulfillment Associate

About the Role:

We are seeking a highly organized and detail-oriented Retail Order Fulfillment Associate to join our team at Reily Foods Company. As a key member of our e-commerce team, you will be responsible for ensuring timely and accurate fulfillment of online coffee orders.

Key Responsibilities:

  • Fulfill e-commerce coffee orders, including monitoring and printing orders, filling, and shipping in a timely and accurate manner
  • Assist with inventory management, including filling and restocking coffee bins
  • Provide exceptional customer service, including responding to customer inquiries and resolving issues
  • Support backup operations of the retail coffee shop, including brewing and serving coffee, filling food displays, and taking phone orders
  • Follow all safety procedures and actively participate in safety training and safety system ownership initiatives

Requirements:

  • High school diploma or equivalent
  • Experience working in a fast-paced environment with demonstrated ability to meet deadlines
  • Attention to detail with ability to accurately fill orders
  • Excellent customer service and communication skills
  • Ability to read and write in English
  • Team player, punctual, and reliable
  • Ability to lift 30 lbs.
  • Strong computer skills, including MS Office products and shipping software

What We Offer:

Reily Foods Company is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.