Customer Success Representative

4 weeks ago


Rochester, New York, United States Hertz Full time

About the Role:

The Manager Trainee position at Hertz offers an exciting opportunity for career advancement and growth. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales goals, and driving operational excellence.

Key Responsibilities:

  • Deliver outstanding customer experiences through effective communication and problem-solving skills
  • Meet or exceed location sales goals by leveraging strong sales and negotiation techniques
  • Collaborate with cross-functional teams to drive operational efficiency and improve customer satisfaction
  • Develop and implement plans to increase revenue and market share

Requirements:

  • High School diploma or equivalent required; degree in Business Administration or related field preferred
  • Valid driver's license and excellent computer skills
  • Strong multitasking abilities and excellent written and spoken communication

Benefits and Perks:

  • Competitive hourly rate: $17/hour, plus monthly incentive pay
  • Full-time schedule with weekly pay
  • Medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance
  • Employee Assistance Program for employees and family
  • Educational reimbursement and discounts
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage
  • Perks and discounts on theme park tickets, gym memberships, and more

About Us:

Hertz Corporation operates over 9,700 locations worldwide, offering a range of vehicle rental brands, including Hertz, Dollar Car Rental, and Thrifty Car Rental. As a global leader in airport general use vehicle rentals, we strive to provide exceptional customer experiences and drive business success.

Equal Employment Opportunity Statement:

We champion diversity and inclusion at Hertz, promoting equal employment opportunities for all. We celebrate individuality and encourage candidates from diverse backgrounds to apply for positions that align with their skills and passions.



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