Pharmacy Customer Service Associate

4 weeks ago


North Ridgeville, Ohio, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their inquiries, and resolve any issues in a timely and professional manner.
  • Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
  • Inventory Management: Assist with inventory management activities, including ordering, unpacking, and storing pharmaceuticals.
  • Store Operations: Maintain a clean and organized pharmacy environment, including counters, shelves, and storage areas.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge in pharmacy operations and customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a retail pharmacy environment preferred.
  • Skills: Excellent communication and customer service skills, basic math skills, and ability to work in a fast-paced environment.
  • Certifications: PTCB certification required within 6 months of hire.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within our company.
  • Flexible Scheduling: We offer flexible scheduling to accommodate your needs and lifestyle.


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