Account Manager

4 weeks ago


North Ridgeville, Ohio, United States Beckett Thermal Solutions Full time

Beckett Thermal Solutions is seeking a highly motivated and results-driven professional to join our team as an Account Manager. In this role, you will be responsible for protecting and improving relationships with assigned customer accounts, driving business growth, and delivering exceptional customer service.

Key Responsibilities:
  • Report to the Director of Customer Care and work closely with cross-functional teams to achieve business objectives.
  • Develop and execute strategic account plans to drive revenue growth and improve customer satisfaction.
  • Build and maintain strong relationships with customers, identifying opportunities to increase sales and improve market share.
  • Provide timely and effective communication to customers, addressing their needs and concerns in a professional and courteous manner.
  • Collaborate with internal stakeholders to ensure seamless execution of customer requests and resolve any issues that may arise.
Requirements:
  • Bachelor's degree in business management or a related field.
  • Proven experience in sales, customer service, or a related field, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
About Beckett Thermal Solutions:

We are a global leader in combustion technologies, dedicated to delivering innovative solutions that meet the evolving needs of our customers. Our team is passionate about building strong relationships and delivering exceptional customer service, and we are seeking like-minded professionals to join our team.


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