Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Gallagher - Global. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide customer service to a variety of clients over the telephone, identifying and assessing their needs to achieve satisfaction.
- Respond to customer service inquiries, both written and verbal, and follow up on customer issues to ensure successful resolution.
- Use the right methods and tools to provide accurate and complete information to clients.
- Handle routine calls and correspondence, with some deviation from standard procedures as needed.
- High school diploma and a minimum of 1 year of customer service experience.
- Strong typing and basic computer skills.
- Preferred: Working knowledge of MS systems, including MS Excel, MS PowerPoint, Outlook, and MS Word.
At Gallagher - Global, we offer a competitive salary, great teams, and exciting career opportunities. Our benefits package includes medical, dental, and vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.
We value inclusion and diversity, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that every person brings something special to the table, and we encourage all candidates to apply, regardless of their background or experience.
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