Field Service Engineer

5 days ago


Joplin, Missouri, United States Packsize, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Engineer to join our team at Packsize, LLC. As a Field Service Engineer, you will be responsible for installing, configuring, and maintaining our packaging solutions at customer facilities. This is a critical role that requires strong technical skills, excellent customer service, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Install and configure packaging solutions at customer facilities, ensuring timely and efficient completion of projects.

  • Perform routine maintenance and repair of packaging equipment, troubleshooting issues and resolving problems in a timely manner.

  • Provide technical support and training to customers on the use and maintenance of packaging solutions.

  • Build and maintain strong relationships with customers, understanding their business needs and providing solutions to meet those needs.

  • Collaborate with internal teams to ensure seamless execution of projects and excellent customer service.

  • Stay up-to-date with industry developments and advancements in packaging technology, applying this knowledge to improve our solutions and services.

Requirements
  • Associate's degree or equivalent experience in a related field, such as mechanical engineering or technical sales.

  • Proven experience in a field service or technical sales role, with a strong understanding of packaging equipment and technology.

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.

  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and resolve problems in a timely manner.

  • Ability to work independently with minimal supervision, with a strong sense of self-motivation and accountability.

  • Valid driver's license and clean driving record, with the ability to travel frequently for work.

What We Offer

We offer a competitive salary range of $65,000 to $70,000 USD, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply.



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