Restaurant Operations Manager
4 weeks ago
As a General Manager at Checkers & Rally's, you will play a crucial role in delivering exceptional Guest and Team service while achieving sales and profits goals. You will be responsible for executing the restaurant plan, managing all aspects of the P&L, and ensuring the restaurant is a safe, clean, and fun environment for employees and Guests.
Key Responsibilities- Meet budgeted sales and profits by managing all aspects of the P&L
- Continually analyze data and develop plans to improve sales and profits, and increase restaurant service and efficiency
- Determine staffing needs and hire the right candidates for the right position
- Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Train Team Members and Managers on operations, policies, and procedures, and Guest service
- Identify and respond to complaints and policy and procedure violations
- Provide regular feedback and coaching to employees on their performance
- High School Diploma or General Education Degree (GED) - Preferred
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all expenses paid annual cruise
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