Vice President, Mutual Fund Operations Specialist

2 weeks ago


Newark, New Jersey, United States PGIM Full time
Job Summary

PGIM is seeking a seasoned professional to lead our Mutual Fund Operations team as Vice President, Mutual Fund Operations. This role will oversee the strategic direction of our fund services, ensuring a superior client experience and maintaining a robust control environment. The successful candidate will have a deep understanding of transfer agent and intermediary operations processes, as well as experience in conducting virtual and on-site due diligence reviews. They will also be responsible for leading a team of 33 professionals and collaborating with internal business groups to drive business solutions.

Key Responsibilities
  • Provide strategic direction for PGIM Investments, setting service and operations strategy.
  • Lead a team of 33 professionals supporting PGIM retail, insurance, target date, and alternative funds.
  • Oversee fund service providers and multiple transfer agents to ensure a superior client experience.
  • Maintain a robust control environment by analyzing risks and remaining current on regulatory changes.
  • Conduct virtual and on-site due diligence reviews with key transfer agents and intermediaries supporting PGIM products.
  • Participate in industry committees, client advisory groups, and attend industry conferences.
  • Present service strategy and key performance indicators to the Fund Board for affiliated transfer agents and fund service providers.
  • Prepare for annual contract renewal process for affiliated transfer agents and fund service providers.
  • Knowledge of key industry utilities DTCC/NSCC mutual fund processing and AIP processing.
  • Execute on data stewardship, understanding industry data sources, and overseeing third-party dealer data integrity necessary to support management reporting and wholesaler comp.
  • Expertise in reviewing and negotiating service contracts with vendors and intermediaries.
  • A proactive approach to continuous improvement and process automation.
  • Lead the buildout of operational support for new products.
Requirements
  • Experienced operations professional having led mutual fund operations, transfer agency function, or brokerage.
  • Knowledge and understanding of FINRA and SEC rules governing registered products.
  • Proven communication skills with the ability to interact and collaborate effectively with all levels of management, providing timely, clear, and complete messaging.
  • Collaborates in a fully inclusive and open manner.
  • Professional skepticism in assessing appropriateness, objectivity, and independence.
  • Strong analytical skills and the ability to analyze opportunities/issues to develop business solutions.
  • Creative and strategic approach to problem-solving and change management.
  • Series 7, 24, and 63 license.
  • Bachelor's degree required; advanced degrees preferred.


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