Lead Communication Specialist

1 week ago


Phoenix, Arizona, United States IES Communications Full time
Job Summary

The Lead Communication Specialist will serve as the on-site coordinator and crew supervisor for voice and data installation projects. This role requires ensuring job completion according to company and customer quality and safety requirements while supervising the efficiency of the staff assigned to the project.

Key Responsibilities
  • Run major project crews, assume responsibility for effective performance, and provide necessary training.
  • Coordinate with the Project Manager to ensure productivity, job completion, and compliance with project budget.
  • Complete all necessary paperwork accurately and on time, including timesheets, material transfers, work orders, change orders, and tool transfers.
  • Perform quality checks, coordinate moves and cut sheets for voice and data cross connects, and prepare red-lined as-built drawings.
  • Serve as the main on-site customer contact for questions and/or concerns and attend facility and construction meetings when required.
  • Perform work consistently demonstrating a detailed level of technical knowledge, troubleshoot and resolve technical issues as they arise.
  • Other responsibilities as assigned.
Requirements
  • Must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvements.
  • Must promote the company culture and mission to all employees, vendors, clients, and business partners.
  • Must be able to act as the company liaison for interface with customer representatives.
  • Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
  • Must be able to work at heights, off of a ladder, and in confined spaces, lift up to 50 pounds, and move up to 75 pounds.
  • Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
  • Must be able to travel within the branch territory and/or regional territory as needed.
Education, Certification, License, and Skill Requirements
  • Must possess at least a High School diploma or GED equivalency.
  • Must possess a minimum of three (3) years of experience in telecommunications or a related technical field.
  • Must be able to terminate fiber.
  • Must possess a minimum of six (6) months supervisory and/or managerial experience.
  • Must possess and be able to effectively use the tools listed above.
  • Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
  • Must know the universal communications color codes.
  • Must be proficient with Microsoft Office (Word, Excel, and MS Project).
  • Must meet company minimum driving standards.

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